EthoStream has been perfecting its EthoStream Gateway Server since 2002 in order to deliver exactly what your guests require at a price point that fits your budget.
Almost 85% of Wi-Fi access at your property is from a mobile device. We have optimized the entire login process to make the process quick and easy. Your guests will love how quickly they can get to work.
Customers' needs are different so why offer "one size fits all" Wi-Fi? The EthoStream Gateway Server supports bandwidth tiering to help you capture incremental revenue or to reward your best customers.
Our flexible configurations allow you to display differing pages based on a guest's location within your property. Changes can be made through our Remote Management Console and take effect immediately.
We've been cloud-based since before it was cool! The EthoStream system keeps your portal pages in sync with brand standards automatically. We keep your system up to date with automatic updates.
The Remote Management Console is always monitoring your network for issues with the equipment at your property. Should a device fail, any number of contacts onsite will receive automated or personalized alerts.
The available circuit speeds keep increasing so it's important that your gateway can keep pace. The EthoStream Gateway Server 4.5 is fully gigabit capable without any additional licenses or fees.
Today's networks are required to do more than just connect guests to the Internet. They should provide concierge-like services exactly when your guests need them; they should provide vital data that helps you improve your guests' experience, and they should help convey your hotel's specific brand. Using some or all of these integrations, you can achieve those goals.
Tying in with your rewards program is an excellent way to keep your guests coming back. Integrations with these programs can automatically authenticate your best customers, ensuring a VIP experience.
Integrating with a third-party concierge system can help customize a guest's experience based on their travel history or previous purchases.
With workflow automation and presence your WiFi system could automatically alert staff of a line queueing at the front desk, or flag a room for cleaning when a guest leaves the property.
All packages can be customized to fit a particular hotel's needs and to utilize existing infrastructure and equipment where possible. Multi-property and brand-program discounts are available for qualifying plans. Call for more information.
EthoStream selects only the best technology providers as partners. All equipment features Lifetime Warranties to ensure our customer's investment is protected. In order for EthoStream to recommend and resell a product it must pass a rigorous set of technical and business requirements.
The Gold Standard in the industry, Ruckus Wireless Access Points feature the best coverage and signal quality. EthoStream is a Ruckus Alpha Dog reseller, the highest class of partner.
Aruba switches bring performance and reliability to the mobile-first world. These industry-leading switches are scalable, secure, and feature HPE Smart Rate multi-gigabit ports for high-speed connectivity.
EthoStream is constantly searching hardware partners that bring unique value to our customers. Additional equipment vendors include TP-Link, Nomadix, Fortinet, and Mist Systems.
EthoStream is privileged to count these great companies as partners.
Customer testimonials can speak volumes about the quality of a provider.
EthoStream manages HSIA at approximately 35 of our sites and they soon will be taking over service on many more. EthoStream has done an extraordinary job for us over the years. They are proactive and provide us with alerts in the event of a hotel having issues. Their support team is superior to other vendors we use, or have used.
Guest satisfaction with a hotel stay can be tied, in large part, to the quality of the Internet access. We selected EthoStream as a preferred provider because the company has always done an excellent job ensuring guests enjoy uninterrupted high-speed Internet. EthoStream has always provided network equipment and support of the highest quality. Now that Marriott has certified EthoStream as an approved Internet access provider, we couldn’t be more confident in selecting them as a preferred provider ourselves.
EthoStream is one of our preferred HSIA vendors because they do a great job supporting our hotels, and they take a no-nonsense approach to the business. They don't over-promise, and they do what they say they will do, for a great price and minimum drama.
We came to EthoStream to meet Marriott’s requirements for HSIA providers, but after the success of that installation and experiencing how easy the entire process was, we were happy to join EthoStream’s Preferred Partner program. EthoStream took the time to look at our needs and worked to create a solution that made sense from a financial standpoint.
EthoStream has been serving the travel industry for over 15 years and we recognize the value of a personal touch. When guests stay in your hotel they deserve personalized hospitality and that is what we strive to deliver. Technology is important, but without customer care and attention to detail eventually your guests will be disappointed. Let us exceed your guests' expectations.