EthoStream Customer Support
Because EthoStream custom-designs and develops high-speed Internet access products and solutions for each
customer, who better to answer questions than the EthoStream 24/7/365 in-house support center?
EthoStream 24/7 Support
Milwaukee: +1 414.223.0473
Fax: +1 414.258.8307
The Proactive Approach
The EthoStream approach to support focuses on proactive service and eliminating user complaints. EthoStream doesn't just react to problems that users have already discovered. Support representatives take a proactive approach by monitoring the network status and initiating necessary repair solutions so customers can enjoy an uninterrupted high-speed Internet experience.
EthoStream Real-Time Stats
EthoStream invites customers to provide feedback and comments about the support
experience to firstname.lastname@example.org. Receiving and acting on feedback is an essential part of ensuring customer satisfaction.
"EthoStream has provided an integrated solution for our guests' needs. Their remote assistance and monitoring capabilities are exactly what is required in the hospitality environment."Jeff Henschel - Marcus' Director of Hospitality Technology
"The city has received only compliments on their very professional and patient demeanor when listening to problem symptoms from users and talking them through configurations and problem resolutions."Randy Gschwind - CIO, City of Milwaukee
"We have been using Ethostream in all of the hotels that Hospitality America, Inc manages for over 4 years now and wouldn't consider using anyone else."Ross Wagers - Regional Manager Hospitality America, Inc